Privacy Policy

Last Updated: 1 October 2024

At Harold Boot Store we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, haroldbootstore.com.au or engage with our services. Please read this policy carefully. By using our Website, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information about you when you interact with our Website.

1.1 Personal Information

Personal information refers to data that identifies you as an individual. This may include:
•    Name
•    Email address
•    Phone number
•    Shipping address
•    Payment details (when you make a purchase)
•    Any other information you voluntarily provide to us (e.g., through forms, surveys, or customer support requests)

1.2 Non-Personal Information

We may collect non-personal information automatically, such as:
•    Your IP address
•    Browser type and version
•    Operating system
•    Referring website
•    Pages you viewed on our site
•    The time and date of your visit
•    Other analytical data

2. How We Use Your Information

We may use the information we collect from you for various purposes, including:
•    To process your transactions and manage your orders
•    To respond to customer service inquiries and provide support
•    To send promotional emails, newsletters, and marketing materials (with your consent)
•    To improve and customise your user experience on our Website
•    To analyse Website traffic and trends to enhance performance
•    To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files stored on your device that help us recognize you on future visits and personalize your experience. You can control how cookies are used through your browser settings.

3.1 Types of Cookies We Use

•    Essential Cookies: Required for the basic functioning of the Website.
•    Performance Cookies: Used to analyse how you use our Website and improve its performance.
•    Marketing Cookies: Used to deliver relevant advertisements and track marketing campaign performance.
You can opt out of cookies by adjusting your browser settings, but this may impact certain features of the Website.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:
•    With service providers who assist in delivering our services (e.g., payment processors, shipping providers)
•    With third-party vendors for marketing and analytics purposes (e.g., Google Analytics)
•    In legal situations to comply with applicable laws, regulations, or legal proceedings, or in response to lawful requests by public authorities

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:
•    Access: The right to request access to the personal data we hold about you.
•    Correction: The right to request correction of any inaccurate or incomplete information.
•    Deletion: The right to request that we delete your personal information, subject to legal obligations.
•    Objection: The right to object to processing based on our legitimate interests.
•    Data Portability: The right to receive a copy of your personal data in a structured, commonly used format.
To exercise any of these rights, please contact us at info@haroldboot.com.au

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes outlined in this Privacy Policy or to comply with legal obligations. When your data is no longer needed, we will securely delete or anonymise it.

7. Security of Your Information

We implement appropriate security measures to protect your information from unauthorised access, disclosure, or misuse. However, please be aware that no method of transmitting information over the internet or storing data is 100% secure, and we cannot guarantee the absolute security of your information.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before providing any personal information.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal data from someone under 18, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised date. We encourage you to review this page regularly for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Harold Boot Company
POB 2352 Ivanhoe East
Victoria 3079
Australia
Tel: +61 (0) 3 9486 3880
info@haroldboot.com.au